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Choosing the Right Memory Foam Mattress: A Smart Packaging Solution
Novilla's mattress-in-a-box is a convenient and cost-effective option that eliminates the hassle of traditional mattress shopping. Delivered straight to your doorstep, this compact package is effortless to carry upstairs or to any desired location.
What's Included in the Mattress Box? 1x Novilla mattress 1x Novilla manual & warranty card 1x package opener
Important Considerations: 1. Set an alarm to avoid oversleeping and being late for work or school. 2. Individual preferences for firmness and softness may vary. Allow time for the mattress to "break-in" and adjust. If you're still unsatisfied, our dedicated customer service team is available to assist you at any time. 3. In cold weather, the mattress may take longer to regain its original shape.
Cool and Highly Breathable Twin Mattress The Novilla twin-size mattress features a 4-layer all-foam system, with a gel-infused memory foam top layer that keeps you cool and comfortable.
Pressure Relief and Motion Isolation The Novilla 12-inch twin mattress comprises 4 foam layers, including gel memory foam and high-density foam, which work together to distribute pressure and provide proper spinal alignment, while also dampening the movements of your sleeping partner.
A Safe and Comfortable Sleep Environment Crafted with CertiPUR-US certified foam, the Novilla twin mattress offers a healthier and cloud-like sleeping experience. The skin-friendly rayon fabric cover is heavenly soft to the touch.
Hassle-Free Setup and Compatibility Receiving a mattress that's rolled and compressed in a box is an exciting experience. Simply follow the instructions, and watch the magic unfold as the mattress expands to its full size. The Novilla twin mattress is designed to fit all kinds of bed frames, including those on the floor.
Please note that the new mattress may need up to 72 hours to fully air out and reshape for optimal performance.
100-Day Free Trial and 10-Year Protection Your Novilla mattress purchase is backed by a 100-day free trial period and a 10-year protection plan. Our dedicated customer care team is here to address any dissatisfaction or issues you may encounter, ensuring your complete satisfaction.
product information:
Attribute | Value | ||||
---|---|---|---|---|---|
product_dimensions | 75 x 39 x 12 inches | ||||
item_weight | 37.7 pounds | ||||
manufacturer | Novilla | ||||
country_of_origin | Indonesia | ||||
item_model_number | NV0M801-12-T | ||||
customer_reviews |
| ||||
best_sellers_rank | #1,913 in Home & Kitchen (See Top 100 in Home & Kitchen) #14 in Mattresses | ||||
thickness | 8 Inches | ||||
refill | Gel Memory Foam | ||||
care_instructions | Hand Wash Only | ||||
batteries_required | No |
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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