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Shop / s secretland queen mattress
Novilla Queen Size Hybrid Mattress
Factors affecting sleep quality can be numerous, but finding a suitable mattress can make a significant qualitative improvement to the sleep experience. The Novilla hybrid mattress, comprised of CertiPUR-US certified foam and pocketed coils, aims to strike the ideal balance between firmness and softness, regardless of your sleep position, providing a relaxed and relieved state after a long day's work. This mattress arrives conveniently packaged in a box, requiring only simple installation - just bring it to your room, remove the outer packaging, and allow it to expand to its original shape within 72 hours.
The package contents include: 1 Novilla hybrid mattress, 1 Novilla manual, 1 warranty card, and 1 package opener. When unpacking, users are advised to be cautious of any bumps or bruises, and to exercise patience as the mattress requires at least 72 hours to fully expand. Individual sleep experiences may vary depending on factors such as body type, weight, and sleeping habits, and the Novilla customer support team is available to address any inquiries.
The Novilla hybrid mattress aims to balance support and pressure relief through the combination of supportive pocketed springs and the comfort and adaptability of memory foam. The independent pocketed coils work to balance the user's body weight and provide robust support to every part of the body, while the memory foam actively contours to the body's curves, aligning the spine and relieving pressure point aches and pains. This medium-firm mattress is designed to offer universal comfort, neither too soft nor too firm.
The mattress also excels in motion isolation and edge support. The independent support between the springs eliminates movement interference, preventing friction between each other and ensuring a noise-free sleep. When a partner turns over or wakes up, the user will not be disturbed, allowing for a restful and deep sleep. The thickened springs at both edges improve the edge support of the mattress, providing stability and preventing the user from rolling off.
Safety is also a key priority, with the Novilla mattress being made with CertiPUR-US certified foam and OEKO-TEX certified fabric. The comfort layers are composed of various materials and densities of foam to offer premium support and comfort for a full night's sleep, while the presence of springs is hardly noticeable when lying on the mattress.
The Novilla hybrid mattress is designed to provide a cool and comfortable sleep experience. The high-end knit fabric cover is comfortable and breathable, with an anti-pilling design for added durability. The high-density open-cell foam used in the mattress is ventilated and breathable, allowing for natural temperature regulation, while the pocketed coil support system enhances airflow to create an ideal sleeping temperature.
Novilla offers a worry-free purchase experience, with a risk-free 100-night trial and a 10-year limited warranty. The mattress is conveniently compressed, rolled, and shipped in a box, making it easy to set up in any compatible bed base or frame. Should any issues arise or the user be unsatisfied, the Novilla customer support team is available to assist.
product information:
| Attribute | Value | ||||
|---|---|---|---|---|---|
| item_weight | 73.4 pounds | ||||
| product_dimensions | 80 x 60 x 10 inches | ||||
| country_of_origin | Indonesia | ||||
| item_model_number | N-M02020-10-Q-NEW | ||||
| customer_reviews |
| ||||
| best_sellers_rank | #102,220 in Home & Kitchen (See Top 100 in Home & Kitchen) #330 in Mattresses | ||||
| date_first_available | July 8, 2023 |
GUARANTEED SAFE CHECKOUT
24 Hours Cancellation
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
30 Days Returns & Exchanges Policy
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
Refund Process & Return conditions:
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Make sure your item meets all our return conditions :
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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