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The Novilla memory foam mattress topper is dedicated to enhancing your sleep experience. Do you have a mattress that makes noise? Has your mattress lost its supportive capabilities? Is it too firm or too soft, leaving you feeling a bit uncomfortable? Your Novilla mattress topper is here to address these issues!
To extend the life of your gel memory foam mattress topper, here are a few tips: Protect it from direct sunlight, and rotate it regularly to allow the foam to recover. When it comes to firmness and thickness, we offer a selection to suit your preferences: 2 inches for ultra-soft, 3 inches for soft, and 4 inches for medium-firm.
If you have any questions, we're here to help. For instance, you may wonder why the foam mattress topper you received didn't expand to the thickness you ordered. The compressed memory foam requires 48 hours to fully regain its original shape and size. As for any potential odor, the "new product smell" is harmless and will dissipate within a few days.
Your package will include the Novilla memory foam mattress topper, a package opener, and a manual with warranty information. To protect the memory foam and prolong its lifespan, the cover is non-removable. Please note that environmental factors like low temperature, high humidity, high air pressure, or poor ventilation may delay the expansion process, so allow at least 72 hours for the topper to fully expand.
If you have any questions or concerns about our gel memory foam mattress topper, our professional customer service team is here to provide you with a worry-free experience.
【Softens Firm Mattresses, Brings New Life to Your Bed】If you wake up in pain every night, the luxurious sleep offered by the Novilla gel memory foam mattress topper is a must-have. Our 2-inch king-size topper, made of gel-infused memory foam, adds extra softness and comfort to an overly firm mattress, while also prolonging its lifespan.
【Cooling Sleep, Pressure-Relieving Comfort】The premium memory foam provides balanced support with ample cushioning, helping to reduce sagging and alleviate common pressure points. The perforations and cooling gel layer promote airflow and breathability, transferring heat away from your body to prevent overheating. Wake up feeling refreshed and energized every day.
【Soft Touch Cover with Excellent Slip Resistance】Our king-size memory foam mattress topper comes with a soft, wear-resistant, and skin-friendly polyester fabric cover. The vibrant green bottom adds a youthful vitality to your bed. Equipped with slip-resistant mesh and adjustable elastic straps, the topper stays firmly in place, eliminating the need for constant re-adjusting.
【CertiPUR-US & OEKO-TEX Certified, Sleep at Ease】The CertiPUR-US certified foam and OEKO-TEX cover ensure that our gel mattress topper meets strict safety standards. You can rest assured that it's made with quality materials.
【Satisfaction Guarantee & Tip】Please allow at least 72 hours for the mattress topper to fully expand. Our 2-inch king-size memory foam mattress topper is backed by a 30-day money-back guarantee and a 3-year worry-free warranty. If you have any concerns, our professional customer service team will be happy to assist you promptly.
product information:
Attribute | Value | ||||
---|---|---|---|---|---|
brand | Novilla | ||||
color | Topper and Cover | ||||
size | 2 Inch | ||||
fabric_type | Polyester | ||||
special_feature | Resistant | ||||
closure_type | Pull On | ||||
product_care_instructions | Hand Wash Only | ||||
water_resistance_level | Not Water Resistant | ||||
age_range_description | Adult | ||||
material | Memory Foam | ||||
model_name | N-M03503-3504 | ||||
manufacturer | Novilla | ||||
global_trade_identification_number | 00840282707170 | ||||
product_dimensions | 80 x 76 x 2 inches | ||||
item_weight | 21.7 pounds | ||||
country_of_origin | China | ||||
item_model_number | N-M03503-2-K | ||||
customer_reviews |
| ||||
best_sellers_rank | #223,492 in Home & Kitchen (See Top 100 in Home & Kitchen) #401 in Mattresses Toppers | ||||
refill | polyester, foam, memory-foam, gel | ||||
batteries_required | No |
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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