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Shop / s secretland full mattress
Novilla Full Size Gel Memory Foam Mattress
General Note: Your Mattress may require 24 - 72 hours to regain its full shape. Memory foam will expand faster in a warmer room, while in cold temperatures at delivery, the mattress may take a bit longer to return to full size from its compressed state. The expansion time of the mattress will vary depending on the surrounding environment.
The Novilla full size mattress features a 4-layer all-foam system, providing a medium-firm feel suitable for all sleep positions. The combination of gel memory foam, comfort foam, and high-density foam underneath aligns your spine and evenly distributes your body weight, relieving pressure points while you sleep.
Designed with gel-infused memory foam, the Novilla 10-inch full size mattress is crafted to keep you cool and comfortable throughout the night. The breathable mattress cover can increase airflow by 30%, and the middle foam layer is designed as an airflow channel to enhance air circulation across the full-size memory foam mattress.
Crafted with CertiPUR-US Certified foam, the Novilla full size memory foam mattress is free from harmful off-gassing and substances like formaldehyde, mercury, and other heavy metals. The skin-friendly rayon fabric of the full bed mattress cover provides a soft, plush feel, offering a healthier and cloud-like sleeping experience.
Received in a compact, rolled box, the Novilla full size mattress is easy to set up and fits all kinds of bed frames, even on the floor. It is recommended to allow 72 hours for the mattress to air out and fully reshape for optimal performance, as the new mattress is compressed and rolled for shipping.
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GUARANTEED SAFE CHECKOUT
24 Hours Cancellation
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
30 Days Returns & Exchanges Policy
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
Refund Process & Return conditions:
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Make sure your item meets all our return conditions :
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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